Let's compare the flagship card machines offered by both Dojo and SumUp.
DOJO GO
The Dojo Go is a sleek, white, handheld card machine with a clean, ergonomic design, built to fit neatly into your palm.
PRICING:
The Dojo Go can either be bought upfront for £179 or rented for a small monthly fee.
Dojo is currently offering a discounted rental fee for eligible customers this month.
Buy upfront
£179
Rent monthly
£10/mo (normally £15)
Payment methods:
Contactless, Chip & PIN, Swipe & Digital Wallet
Visa, Mastercard & Maestro
American Express
International Cards
Diners Club, Discover, JCB & UnionPay are accepted.
MODES:
Standalone Mode
Can take payments by entering the amount on the touchscreen.
API/Integrated Mode
Can integrate with 600+ EPOS/till systems.
FEATURES:
Mobile Connectivity
Can switch to the free included 4G when Wi-Fi is unavailable.
Gratuity
Can allow the customer to select and leave a tip amount.
Bill Splitting
Can allow a transaction to be paid using multiple cards.
Receipts
Can print paper receipts. Also supports QR & email receipts.
Mail/Telephone Orders (Manual Entry)
Can take payments by manually entering the customer's card details.
Dynamic Currency Conversion
Can enable foreign customers to decide whether to pay in their local currency or GBP by displaying exchange rates.
Pre-Authorisations
Can hold funds on a customer's card to charge or release in the future.
Referenced Refunds
Can reverse a charge previously processed by finding it in the transaction list.
Unreferenced Refunds
Can issue refunds without an original transaction, in the same way as a sale.
End of Day Report
Can print an overview of your daily sales, refunds and tips.
Cashback
Can add an additional amount to charge as cashback to enable a customer to pay for cash from the business's till.
SUMUP TERMINAL
The SumUp Terminal is a handheld card reader with built-in POS features and receipt printer featuring a large touchscreen display.
PRICING:
The SumUp Terminal can only be bought upfront. Unlike the Dojo Go, it is not available to rent.
Buy upfront
£169
Rent monthly
Not available
Payment methods:
Contactless, Chip & PIN, Swipe & Digital Wallet
Visa, Mastercard & Maestro
American Express
International Cards
Diners Club, Discover, JCB & UnionaPay are accepted.
MODES:
Standalone Mode
Can take payments by entering the amount on the touchscreen.
API/Integrated Mode
The SumUp Terminal only integrates with SumUp's POS systems.
FEATURES:
Mobile Connectivity
Can switch to the free included 4G when Wi-Fi is unavailable.
Gratuity
Can allow the customer to select and leave a tip amount.
Bill Splitting
SumUp Terminal does not currently allow a transaction to be paid using multiple cards (coming soon).
Receipts
Can print paper receipts. Also supports email receipts.
Mail/Telephone Orders (Manual Entry)
SumUp can take payments by manually entering the customer's card details, however you must apply for it separately and provide documentation.
Dynamic Currency Conversion
SumUp does not offer foreign customers the option to pay in their local currency or GBP with exchange rates displayed.
Pre-Authorisations
SumUp does not offer functionality to hold funds on a customer's card to charge or release in the future.
Referenced Refunds
Can reverse a charge previously processed by finding it in the transaction list.
Unreferenced Refunds
SumUp can not issue refunds if you can't find the original transaction in the transaction list.
End of Day Report
With SumUp, a report can be generated from your online account, but not printed from the card machine.
Cashback
SumUp has no option to add an additional amount to enable a customer to pay for cash from the business's till.
Now let's compare available plans from Dojo and SumUp.
DOJO PLANS
Dojo offers two straightforward pricing plans, giving you the flexibility to choose what's best for your business.
FLEX PLAN
£10/mo + custom rates
The Flex plan is for businesses that want a tailored solution. Your transaction fees are customized based on your business's turnover and average transaction value, with rates as low as 0.29% for high-turnover businesses. You get a plan that's made to fit you.
FIX PLAN
£39.99/mo
The Fix plan lets you process up to £3,999 a month with zero transaction fees. If you happen to exceed that amount, you'll pay a simple, flat fee of 1% on the additional transactions, no matter what type of card the customer uses. This plan offers peace of mind with a predictable, all-inclusive price.
OTHER ACCOUNT fees:
Setup - £0
No additional fees for setup of the account.
PCI Compliance - £0/mo
No additional fees for compliance with the PCI standards.
Gateway - £0/mo
No additional fees for taking payments via the internet.
ACCOUNT FEATURES:
Mobile Application
Dojo has an iOS and Android app for managing your account.
Tap to Pay on Phone
Dojo only supports Tap to Pay on iPhone. Android is coming soon.
Payment Links
Can generate links to share with customers for paying online.
Virtual Terminal
Can take payments by manually entering the customer's card details into the Dojo app or website.
API & Website Integration
Can be integrated into your website for taking online payments without an additional service agreement.
Next-Day Payouts
Dojo pays takings into your bank account the next business-day. Weekends and bank holidays can be added for £10/mo.
Free Trial Period
Dojo offers a 30 day trial. period. You pay nothing till your first month's bill arrives, even if you choose to pay upfront for a card machine.
Full Settlement
The full amount of your takings are transferred to you, rather than with fees deducted. All fees are invoiced separately every month.
Merchant Cash Advance
Dojo offers access to a merchant cash advance which is automatically repaid using a percentage of your daily payouts.
SUMUP PLANS
SumUp offers two pricing plans, their standard plan and a "plus" plan with slightly lower fees for higher-volume businsses.
PAYMENTS STANDARD PLAN
1.69% fixed rate
The basic, free-to-join plan, has no monthly fee and a simple transaction fee of 1.69% for all cards.
PAYMENTS PLUS PLAN
£19/mo + 0.99% fixed rate
This plan includes a monthly fee with transaction fees lower than the standard plan.
American Express, business & international cards have a rate of 1.99%.
OTHER ACCOUNT fees:
Setup - £0
No additional fees for setup of the account.
PCI Compliance - £0/mo
No additional fees for compliance with the PCI standards.
Gateway - £0/mo
No additional fees for taking payments via the internet.
ACCOUNT FEATURES:
Mobile Application
SumUp has an iOS and Android app for managing your account.
Tap to Pay on Phone
SumUp supports supports Tap to Pay on both iPhone and Android.
Payment Links
Can generate links to share with customers for paying online.
Virtual Terminal
SumUp does offer a facility for taking payments by manually entering the customer's card details into a website, however you must apply for it separately and provide documentation.
API & Website Integration
Can be integrated into your website for taking online payments for an additional transaction fee.
Next-Day Payouts
SumUp pays your takings the next day, however it is paid into a business account at SumUp, not your own bank account.
Free Trial Period
SumUp does not offer a trial period or returns policy. Only the legal requirement of a 14 days return period, where the product must be returned unopened,.
Full Settlement
SumUp deducts fees from your takings before transferring them to you. This can make it challenging to understand your transaction costs, as your bank account will only show the net amount.
Merchant Cash Advance
SumUp offers access to a merchant cash advance which is automatically repaid using a percentage of your daily payouts.
We make switching easy, and will cover up to £3,000 in exit fees.